Teams transcripts are generally more accessible than recordings, and can easily be uploaded into Contented as a text transcript. However, Teams' transcription is average, and not as great as Contented's transcription, so please note this.
Key Advantages of Transcripts:
More permissive access - viewers can copy/paste even when they can't download
Faster processing - ready immediately after meetings
Multiple formats - .docx (editable) and .vtt (web standard)
Easy coping and pasting
Meeting Type | Download Access | Copy/Paste Access |
Teams Channel Meetings | ✅ All channel members | ✅ All channel members |
Private Meetings | ⚠️ Organiser/Co-organiser only | ✅ All invited participants |
External Meetings | ⚠️ Internal organiser/co-organiser | ✅ Internal participants |
📥 How to Access Transcripts (All Methods)
Method 1: Meeting Chat → Recap (Universal)
Open Teams → Chat tab
Find meeting chat from the meeting
Click "Recap" section
Select "Transcript" tab
Options:
View online → Copy/paste sections
Download (if permitted) → .docx or .vtt
Method 2: Teams Calendar
Open Teams → Calendar tab
Find past meeting in calendar
Double-click meeting → Open details
Select "Recap" tab
Access transcript same as Method 1
Method 3: Channel Files (Channel Meetings Only)
Go to Teams channel where meeting was held
Click "Files" tab
Open "Recordings" folder
Find transcript file (usually alongside video)
Download directly from SharePoint
Method 4: OneDrive (Private Meetings)
Organiser opens OneDrive
Navigate to "Recordings" folder
Find transcript file for the meeting
Download or share with team
Troubleshooting Common Issues
"I can't find the transcript"
Possible causes:
Transcription wasn't enabled during meeting
Meeting was too short (less than a few minutes)
Processing still in progress
Solutions:
Check if recording was enabled (sometimes required)
Wait additional time for processing
Verify admin settings are correct
"External participant needs transcript"
Options:
Organiser downloads and shares manually
Share edited excerpts via email
Provide Contented AI insights instead
Use summary/notes rather than full transcript
"Copy/paste not working"
Solutions:
Try different browser or Teams app
Select smaller text sections
Use keyboard shortcuts (Ctrl+A, Ctrl+C)
Contact IT for browser/app updates
Quick Reference Checklist
For IT Admins:
Set ChannelRecordingDownload to Allow
Test with sample channel meeting
Document settings for team
For Team Leaders:
Train team on transcript access methods
Establish workflows for different meeting types
Create co-organiser protocols for external meetings
For Team Members:
Know how to enable transcription in meetings
Practice download and copy/paste methods
Understand which meetings allow downloads
Learn Contented upload process