Complete Your KYC Verification in Cope

Before you can receive your first payout through Cope, we need to verify both your identity and your business. This process is known as KYC (Know Your Customer) and is a legal requirement for payment providers worldwide.

Verification helps protect you, your customers, and the payment ecosystem while ensuring payouts can be processed securely and compliantly.

The entire verification process consists of eight steps and can usually be completed within a few minutes.

After your first login, you'll be taken to the Getting Started page.

To create your business, enter:

Then click Create Business.

Next, choose the type of business you operate.

Depending on your country, available options may include:

You will then select the appropriate business structure.

Your selection determines which additional information is required during the verification process.

In this step, we'll collect your official business information.

This may include:

Please ensure all information matches your official business records.

Once completed, click Continue.

KYC regulations require us to verify the individual responsible for the business.

As the business representative, you'll be asked to provide:

Depending on your country, additional identification details may be required.

To receive payouts, you'll need to connect a bank account.

Depending on your bank, you can either:

Once your bank account is connected, continue to the next step.

These details will be visible to your customers during checkout and may also appear on their bank or credit card statements.

This includes:

Your statement descriptor is the text customers will see on their bank or credit card statements.

We recommend using a name your customers will immediately recognize and associate with your business or product. This helps reduce customer confusion and potential chargebacks.

Before submitting, you'll see a complete overview of all the information you've entered.

If anything needs to be updated, simply click Edit next to the relevant section.

Once all required information has been provided, you'll be able to start the final identity verification step.

The final step requires a smartphone.

Click Start Verification and a QR code will appear on your screen.

To continue:

During the verification process, you'll be asked to:

Depending on your country, accepted documents may include a passport, national ID card, or other government-issued identification.

Once submitted, the verification check is processed automatically.

In most cases, verification is completed within a few seconds.

After successful verification, your business status will be updated to Verified, and your account will be ready to receive payouts.

Verification requirements vary depending on your country and business structure.

As a result, some fields, documents, or information requests may differ from the examples shown in this article.

Don't worry, Cope automatically displays only the information and documentation required for your specific country and business type.

Once your KYC verification has been successfully completed, you'll be able to:

We recommend completing your verification immediately after registration so your account is fully ready to start selling.