What can you expect?

Let's get started!

User validation at CopeCart

If you run a business in Germany, such as a partnership, UG, GmbH or AG, you need a VAT number (DE) and a trade license/extract from the commercial register to be able to sell products at CopeCart and receive your payouts.

If you have a trade or business within the EU, you will need a VAT number (XX ...) and proof that you are operating a trade/business.

Companies located outside the EU do not require documents from the tax office, but proof that a company/trade exists.


EU citizens must first have a NIE and if they become liable to pay tax in Spain, apply for a NIF at the relevant tax office.

NIE - Número de Identidad de Extranjero

NIF - Número de Identificación Fiscal

Proof: Agencia Estatal Tributaria (Vendor registered in Spain)

Required user actions at CopeCart

From now on, every newly registered Vendor and Affiliate will have to confirm their identity in order to maintain a commercial activity at CopeCart and get their payments paid. This verification process, known as KYC - Know Your Client - is used to confirm that the user is a real person and to ensure that the business relationship is free from fraudulent intent. When you log in to CopeCart, a notification will appear indicating you to proceed with the validation process in order to receive payouts:

We recommend you to proceed with the validation as soon as possible, as the verification process may take some time.

If you do not see a notification, please go to the account settings, select the "Withdrawal Account" tab and fill in the details and your email address.

Please make sure that you have entered all the required data correctly, and then click the "Save changes" button.

Next, click the "Start Verification Now" button, read the pop-up message and proceed with the verification:

The verification process is not performed by CopeCart itself, but by our partner website, where you will be asked to upload documents and perform certain user actions.

You don't need to buy a plan. Just follow the link in your CopeCart account settings, familiarize yourself with the information provided, and click the "Accept and start" button.

Identity verification at validation.com

Next, you'll be asked to proceed with the next mandatory steps:

1. take a photo of yourself (selfie) via your device camera (web camera or phone camera).

2. take a photo of your ID card/passport via your device camera (web camera or phone camera).

3. upload a certificate from the tax office (tax number, VAT ID or VAT exemption for freelancers). Important. Only PDF files are accepted.

4. Upload a trade license (for companies also the extract from the commercial register or VAT exemption for freelancers) as a PDF file. Important! Only PDF files are accepted.

You have successfully passed the validation process.

Please note that the validation process is not immediate and may take some time.

If some assigned documents are incorrect, poorly readable or missing, we will contact you and you will submit the documents directly afterwards. Some CopeCart members may not be able to validate on their device. We ask you to run the validation again on another device.

If you are sure that you have successfully completed all the steps on validation.com and provided all the required documents, you will still see the validation notification until our team verifies your account.

Please note that the validation process is not instantaneous and may take some time.

Once our support team is informed about the successful verification of a new user, your account will be validated and you will be able to receive your payouts.

We are glad to have you on board.

Best regards

Your CopeCart Team

Did this answer your question?