Cashback may not have been paid for several reasons:
1. Your purchase may not have been tracked properly. Accepting cookies from our trading partners is crucial. This cookie connects your purchase on the seller's website with Coupons.com, confirming the sale.
2. When making a purchase, avoid browsing other sites at the same time. Only one window with one order card should be left open.
3. Coupons.com services do not work with programs or extensions that block ads or cookies (such as Adblock, Freebox ad blocker). To receive cashback, cookies must be accepted. Programs such as Adblock may block cookies, so it is necessary to disable them during the purchase process.