INTRODUCTION
Feature Summary: Review platform changes over time.
Use Cases: Running a successful club requires careful attention to details, especially information related to bookings, registrations, and more. System users can view that data along with the people who made the changes, plus the date/time. System users can also track email notifications sent by the platform.
PREREQUISITES
By default, all admin users can view the audit log. Sub-admins can view the audit if they are granted this permission.
SETUP REQUIREMENTS
Viewing the audit log
To view the audit log, click AUDITS > AUDIT LOG on the side menu.
Filtering the results
The first step is to create filters at the top of the Audit Log page.
Action Type - Click the field and select an action option (e.g. cancel, create, edit, etc.). The default setting is ALL.
Entity Type - Click the field and select the type of information to display in the log (e.g. closures, events, reservations, etc.). The default setting is ALL.
Action Start and End Dates - Use the calendar icons to create a filter period or click a blue button.
Reservation Start and End Dates - Use the calendar icons to create a filter period or click a blue button.
Show Actions Created By Admins/Sub-Admins - If this box is checked, the log shows platform events that were created by an admin or sub-admin. This option also displays a new field. (see below)
Filter By Admins/Sub-Admins - If the Admins/Sub-Admins box is checked (see above), use this field to filter the log by admin or sub-admin name. Select one or more names on the drop-down menu. The default setting is ALL. CourtReserve hides this field if the Admins/Sub-Admins box is not checked.
Show Actions Created By Members - If this box is checked, the log shows platform events that were created by members/players on the member portal.
Using table tools
The audit log table has seven columns. Use two table tools to modify the display order and content of the log.
Alphabetical order - Click the space next to a column label (e.g. Action Type). Click the blue arrow to switch the display order of information from ascending to descending.
Conditions - Click the filter icon and use the panel to create filter logic with and/or conditions.
Search - Enter a term into the Search field to scan the information in the filtered table.
Export data - To download a file with the filtered data, click the Export to Excel button to download an .xlsx file or the Export to Pdf button.
Reviewing notifications
To view the Notification History page, click AUDITS > NOTIFICATIONS on the side menu.
Filtering the results
To narrow the range of results on the page, click the Filter button. On the new panel, scroll down the list of filters and click an arrow to expand the folder. Fill in the fields. Click Apply or Save Filter.
Optionally, use the search bar to find a specific item. Use the column tools to change the sort order or apply filter logic.
Click the Details button to see a copy of an email notification sent to a member/player. The Notification page shows the message body plus the subject line and the recipient's email address.
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