INTRODUCTION
Feature Summary: System users create and use check-in status options.
Use Cases: CourtReserve comes pre-loaded with three check-in status options: Checked-In, Late Arrival, and No-Show. System users can edit these labels and create new options.
These check-in status options are only used by system users. On the player side, a player is recorded as checked in or not checked if a kiosk self check-in system is enabled. No other status options are used on the player side.
SETUP REQUIREMENTS
Log in to the admin dashboard.
Click SETTINGS on the side menu.
Scroll down to the ORGANIZATION SETTINGS heading.
Click the Check-In Statuses icon. A new page displays.
Check-In Statuses
Advanced Check-in Status: Make sure the Enabled option is selected. If disabled, system users cannot apply a status option to a player. The platform only records checked in or not checked in.
Click the green the Create Check-In Status button to create a new status option.
Click the Edit Order button to change the display order of the options as they appear in the admin's drop-down menu.
Click the Edit button to update a status option or the Delete button to delete it.
Creating a Check-In Status
Name: Give your check in status a name.
Is Active: Enable to actively use this Check-In Status.
Include in Attendance Reporting: Check to include players with this status as "Attended" in reports and filters. For example, your club wants players with a "Late Arrival" status to be included as "Attended" in reports and filters, but players with a "No Show" status should not be.
Adjust the colors of the status buttons, if desired.
Save.
After saving the form, CourtReserve adds the status to the table.
Editing the Display Order
Click and drag a table row to a new location.
After saving the update, CourtReserve changes the order of options on the drop-down menu when a system user manually checks in a player.
FEATURE USAGE - ADMINS' PERSPECTIVE
To assign a Check-in Status to a player, system users can access bookings from the RESERVATIONS or SCHEDULERS (if enabled) tabs on the side menu.
Open a booking and locate a player's name.
Click the Check-In button.
Select an option on the drop-down menu.
Revert a status
To change the check-in status, click the Revert icon. CourtReserve changes the status back to not checked-in. Click the Check-In button again and select a new status.
