INTRODUCTION
Feature Summary: Clubs can integrate their CourtReserve account with one of two payment providers, SafeSave or Stripe.
Use Cases: Manage and streamline membership fees, court booking fees, and other payments using SafeSave or Stripe.
PREREQUISITES
To integrate either payment processor, the club must have an active merchant account with SafeSave or Stripe.
In this Article
SETUP REQUIREMENTS
SafeSave integration
SafeSave offers diverse payment methods (e.g. credit/debit cards or eCheck / ACH bank draft) and negotiable rates based on the processing amount.
It serves partners in the US only.
To set up a SafeSave account, follow this link. For technical support, contact the SafeSave support team. For questions about payment integration, pricing, or enrollment, you can schedule a time to speak with SafeSave’s Account Manager, Chris Peter, here.
Stripe integration
Stripe accepts credit card, debit card, and ACH/ eCheck (US only) payments.
Stripe is available in 46 countries.
To set up an account, go to Stripe Signup.
More Stripe information for system users
Enable Stripe ACH/eCheck Integration - Learn how to expand Stripe payment options by including ACH (eChecks).
Enable Stripe Terminal Integration - Learn how to use a card reader to process card-present payments and point-of-sale transactions.
About Stripe Fees - Understand the cost of processing payments with Stripe.
If your organization is switching payment processors and needs to import payment profiles into the new processor's account (and CourtReserve), click here to learn more about this process.
If you are switching to SafeSave as your payment provider, click here to view their migration process document.
TRANSACTION FEES (BY PROVIDER)
SafeSave
Credit Cards:
Per Transaction: $0.29-$0.30 per transaction
Payment Types Accepted & Processing Fees
Visa, Master Card, Discover: 2.87% - 2.89%
AmericanExpress: 3.39%
Application/Set-up: Free
Monthly Account Fee: None
E-Check (ACH) Acceptance:
Processing Discount Fee: .75%
Per Transaction: $.35
Application/Set-up: Free
Monthly Account Fee: None
Stripe
Credit card fees are 3.1% and $0.30 per transaction.
ACH/eCheck fees are 1%.
These fees include 0.2% charged by CourtReserve, as indicated on the payments page monthly. This is calculated each month and assessed on the monthly invoice under SUBSCRIPTION. Stripe takes out its fees before it issues a monthly payout to your account. Go to the Stripe Dashboard and see the fee breakdown. Click here to learn more about Stripe.
Starting February 18, 2025, organizations integrating with Stripe for the first time will not have a 0.2% usage fee added to their processor fees. Click here to learn more on the Stripe Integration.
SUPPORTED HARDWARE
SafeSave
SafeSave and CourtReserve collaboratively function with specific devices. These devices can be directly ordered from SafeSave. For orders or additional assistance, contact Chris Peter via email or contact the Safesave Support Team. You can also contact them by phone at (800) 220-8611. The supported devices are listed here:
Ingenico Link 2500 Series
Designed for portability, this compact, pocket-sized device is ideal for on-the-go use with WiFi connectivity. It supports contactless, chip, swipe, and keyed transactions, with enhanced security through PCI-PTS 5.x certification.
Ingenico 5000 Cloud
Built for high-volume environments, this countertop model connects via Ethernet and supports contactless, chip, swipe, and keyed payments. It offers enhanced security with PCI-PTS 5.x and 6.x certification, making it suitable for businesses with demanding transaction needs.
Ingenico 7000 Cloud
Designed for high-demand use, this model connects via Ethernet or WiFi, featuring a large touchscreen and keypad for faster processing. It supports contactless, chip, swipe, and keyed transactions, with advanced security through PCI-PTS 5.x and 6.x certification.
Stripe
Stripe and CourtReserve collaboratively function with two options for card present terminals; the BBPOS WisePOS™ E and Stripe Reader S700. These devices should be purchased directly through Stripe. Supported terminals are listed here:
BBPOS WisePOS™ E
The BBPOS WisePOS™ E is a compact and cost-effective payment terminal with a 5.5” touchscreen, supporting EMV chip, contactless, and magstripe transactions. It features Wi-Fi and Ethernet connectivity, a simple, user-friendly interface, and seamless Stripe integration, making it a reliable choice for businesses seeking an easy-to-use card reader.Stripe Reader S700
The Stripe Reader S700 is a smart Android-based payment terminal with a 5.5” touchscreen that supports EMV chip, contactless, and magstripe payments. It offers customizable on-device UI, multiple connectivity options (Wi-Fi, Ethernet, Bluetooth), and extended battery life, making it ideal for businesses needing a flexible and branded checkout experience.
Learn more about Stripe Terminal Integration and find out how to order your terminal.
Note: The Stripe terminal integration does not currently support Canadian debit (Interac) payments.
FREQUENTLY ASKED QUESTIONS
Q: How are payments processed through CourtReserve?
A: Payments are integrated using a tokenized form from each provider, creating a seamless user experience. CourtReserve only stores a vaulted token for future requests and does not store any merchant-provider financial data.
Q: Who supplies the credit card readers?
A: These readers can be purchased directly from SafeSave or Stripe.
Q: Who handles credit card tokenization?
A: The merchant provider stores the token through a gateway API.
Q: How does CourtReserve maintain PCI compliance?
A: CourtReserve doesn't need to handle PCI compliance, as all secure fields are stored on the merchant provider's side.
Q: Why do merchants request my social security number?
A: Under the Patriot Act of 2001, merchant accounts must establish proof of US citizenship. This legally required step, which aims to prevent illicit financial activities, is a common procedure for major banks and credit card processors.
Q: How frequently are funds deposited into my club bank account?
A: This depends on the merchant and payment method used. Please contact the Merchant for more information
SafeSave: Contact their support team.
Stripe: You can review payout information here.
Q: Which payment methods are available in Canada and the United Kingdom?
A: Due to local banking regulations and the current CourtReserve integration:
Stripe supports customers in Canada and UK.
FEATURE USAGE - ADMIN PERSPECTIVE
CourtReserve takes payments on an integrated, tokenized form from each provider. This seamless integration offers a secure and convenient experience for both administrators and end-users. Please note that CourtReserve does not store any financial data from the merchant providers. Credit card readers can be purchased through the merchant (i.e. SafeSave, Stripe).
FEATURE USAGE - USER PERSPECTIVE
For club members, the payment experience is straightforward and secure. The tokenized system ensures their financial data remains safe while providing the convenience of online payments.
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