INTRODUCTION
Feature Summary: System users can change the date and time of a court reservation made by club members.
Use Cases: Rescheduling helps club managers respond to unexpected changes or small emergencies (e.g. court closures caused by weather) without issuing refunds to members/players.
PREREQUISITES
Know how to open the admin scheduler.
Understand how court closures can create affect court reservations.
SETUP REQUIREMENTS
The first step is to locate the court booking that needs to be rescheduled. There are two methods. The best method depends on the system user's workflow:
Starting from the dashboard, open the expanded scheduler.
Starting the Closures page, open the Edit Closure page.
Rescheduling from dashboard
Go to the side menu and SCHEDULERS > EXPANDED.
Set the calendar date and locate the court booking.
Hover the mouse on the booking, click the i icon, and then click the Edit icon.
On the Edit Reservation page, make the required changes (e.g. date and time). Optionally, check the box to enable email notifications and then click Save. CourtReserve updates the admin scheduler and the member portal calendar.
Rescheduling from the Closures page
Open the Edit Closure page
Go to the Affected Reservations table and locate the reservation with a closure conflict.
Click the pencil icon.
The Edit Reservation page displays (same as above). Make the required changes, check the email notification box (optional), and then click Save.
On the Edit Closure page, CourtReserve removes the conflict from the Affected Reservations table.
FEATURE USAGE - USERS' PERSPECTIVE
CourtReserve sends each member on the court reservation list an email notification about the schedule change (if the system user enabled this feature). The member portal displays current event information.
