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How to avoid Bitcoin delays on Crane

We made some changes to make Bitcoin deposits into your Crane wallet seamless and fast. Learn about the changes.

Growth Team avatar
Written by Growth Team
Updated yesterday

We noticed some Crane Stars are experiencing Bitcoin (BTC) deposit delays lately. The lag is because the BTC network is experiencing high traffic, leading to slow processing time and potentially higher processing charges—two things you don’t want. But the delays are behind us if you follow the minimum BTC deposit limit fix.

Deposits below this minimum may occasionally be processed if network fees drop significantly, but this cannot be guaranteed.

What's the minimum BTC deposit limit on Crane?

We set a minimum deposit of 0.00011245 BTC to avoid BTC transaction delays. This means 0.0001245 BTC is the minimum amount you can receive on the Crane app. Any amount below the minimum limit will NOT be processed, leading to a transaction delay. While we understand this isn’t your preferred outcome, the minimum deposit limit is the best way to prevent deposit lags.

Transactions below the set minimum might still be processed eventually if the BTC network fees decrease, although this is unpredictable. However, manual recovery for deposits under the limit is highly unlikely, emphasizing the importance of meeting the minimum threshold for all deposits.

The minimum deposit in BTC is not static; however, the fee in U.S. dollars is dynamic and subject to the latest BTC-to-dollar market rate. Always check the "Top gainers” banner section on the Crane app for the updated rate.

The "Top gainers" section on the Crane app for monitoring market rates.

The market watch section on the Crane app at the time of writing.

Strict adherence to this fix will prevent any BTC deposit lag. However, should you experience any issues with your BTC transactions, contact support@usecrane.co for a quick resolution.

Routine Reviews for Transactions

Some deposits might face delays due to routine reviews conducted by Crane Inc. These reviews are essential for ensuring transaction security and compliance. While under review, your funds remain secure, and the process generally takes a few business days. Once completed, deposits are released with immediate notifications sent to users. For updates during this review period, contact customer support.

Why is there a minimum BTC deposit limit?

The BTC network is always experiencing high traffic. Authorisation entities (miners) typically prioritise transactions involving high compensation fees. We believe the minimum deposit limit will hasten transactions.

Additionally, network fees fluctuate significantly, often prioritizing higher-value transactions for quicker processing. This dynamic highlights the necessity of maintaining a sufficient minimum deposit amount to avoid unnecessary delays.

Does the new minimum deposit limit apply to all BTC networks?

Yes, the new minimum deposit limit applies to all BTC networks (BEP 20 and BTC) on Crane. Previously, the limit applied to only the BEP 20 network. However, the new deposit limit applies to both BTC networks (BEP and BTC). 

Is the minimum BTC deposit equivalent to $50?

The dollar equivalent of the minimum deposit amount isn’t tied to a specific dollar amount. It depends on the market rate at the particular time.

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