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All CollectionsAbout's Credit Report Card FAQ's Credit Report Card FAQ
Updated over a week ago

Q: Does offer my credit report for free?

A: No. However, we do offer a free summary of your Experian report along with two free credit scores.

Q: What's the difference between a credit report and a credit score?

A: Your credit score (which provides) is a three-digit number calculated based on information from your credit report. Your credit report provides the details. Click here to learn more about the difference between the two.

Q: How can I check my credit report for free on

A: Unfortunately, you can't check your credit report for free on, but you can check a summary of your report from Experian. You can sign up here to view a summary of your Experian report for free.

If you'd like to view your full report for free, you can go to to obtain all 3 reports for free once every 12 months.

Q: Does checking my free credit report card from hurt my credit scores?

A: No, checking your VantageScore 3.0 and Experian's National Equivalency Score on will not hurt your credit. credit check is only a soft inquiry. Soft inquiries may appear on your credit reports, but it will not cause your score to decrease. You can check your scores on whenever you want without hurting your credit. Click here to read a more in depth explanation from our experts.

Q: How often with my free Credit Report Card update?

A: Your free Credit Report Card will update once every 14 days. Once you are signed in, your personalized dashboard will tell you the most recent date of your update and what day the next one will be.

Q: What if I find something incorrect on my free Credit Report Card?

A: does not have the ability to add, remove or edit any information on your free Credit Report Card. All of our information is obtained directly from Experian. To dispute any inaccurate information, you must contact them directly. You can do so by dialing 1-866-200-6020 or visiting Experian's online dispute center here.

Please note this information includes negative account information, such as late payments and collection accounts and can stay on your credit file for up to 7 years.

If you are finding you need help with inaccurate items on your credit report, we recommend our partner Lexington Law or

For more information on credit repair visit this page:

For more information on credit repair visit this page:

If you believe the information on your report is inaccurate due to fraud you can visit Experian's freeze center here to freeze your account.

Q: Is my data secure?

A: Yes! uses bank-level encryption to ensure your data stays safe.

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