Every single browser out there takes advantage of a system that usually works well: caching. It's when your computer will save part of the Internet onto your hard drive so it's faster than re-downloading it every time. This is great, except when you need the freshest version of CRO!
Hello! Welcome to CRO Software. I am Mr. CRO. CRO Software is an ever changing, constantly improving system that we are always updating. We strive to always be state-of-the-art, and to offer our Providers a solution that they, themselves, can be a part of. We listen to your requests, and our software shows it! That said, sometimes your browser won't show our most recent updates or -- unfortunately -- it may still be showing you an old feature that's been updated, so it won't work anymore. But, why is our system not showing the most recent updates? Why is the old system suddenly not functioning correctly? Believe it or not, CRO Software sometimes updates before your browser can keep up. You see, Google Chrome (and any other web browser in the world) tries to keep CRO Software snappy and efficient by saving parts of itself on your computer. That way, the next time you bring up the same Master Report from yesterday, it's already there, waiting for you. The downside of this efficient, "caching" (as it's called) is that CRO may update without your, personal browser knowing it! So, how do we make sure you have the most up-to-date version of CRO running? By emptying that cache! If we get rid of the files that your browser is saving for you, then it will be forced to refresh CRO entirely, which guarantees that you can see any and all updates that have been made to the system. To be honest, it's not a bad idea to refresh your cache every once in a while, anyway. No one wants a stale, old Internet! So, how do we empty the cache? Well, it's quite simple, but there are a couple of steps. Doing a plain Jane refresh with this button won't cut it! Especially when we're dealing with some of the programming and logic behind-the-scenes. Those are the bits of CRO that your browser is most likely to keep around for too long. Let me show you how to take care of that! Now, there are two different ways we can start this: You can press the "F12" key on our keyboard, or you can right click anywhere on the page and select, "Inspect." This will bring up a white window, on the right side. Don't worry, you'll be happy to know that you can completely ignore that window. It merely tells Google Chrome that we want to do something more advanced than the average user. After this window is up, you'll need to RIGHT click on this button here. Mind you, a right click may be different than the only other way you've ever clicked. If you LEFT click on the Refresh button, nothing special will happen. Watch what happens when we click on it this new way, though... See that third option? "Empty Cache and Hard Reload." Pretty self explanitory, now, huh? This time, let's LEFT click on that option. A few seconds later, and we're completely refreshed! This is guaranteed to be the most recent version of CRO. It feels good to be in the know, huh? Now that we're all done refreshing, we can get rid of that new window, on the right, and get back down to business. You can do this by either pressing, "F12" again, or by clicking on the little X at the top right of that window. And that's all there is to it! In the future, if you notice something not functioning quite right (especially if you've heard of a recent update to CRO,) we strongly urge you to give your Browser a complete refresh. It may just save you from a terrible headache! Well, I do hope this video has been informative. I've been Mr. CRO, and thank you for choosing CRO Software!