Whether simplifying scheduling for drop-offs, service, swaps, and pickups, or aiding in bill payments, the Customer Portal is here to help.
With our portal, you can offer your customers a window into your dispatching and billing modules either with a link you send them or by directly incorporating it into your current website. Your customers will be able to request services, see job history, specify their own personalized settings, pay their invoices, and much more.
Accessing the portal is easy, though it involves several steps. We prioritize the security of both your data and that of your customers. To assist you, we’ve created brief walkthrough videos that guide you through the entire process of inviting customers to your portal, handling their requests, and even a special video you can share with them to help them navigate the process effectively.
Here's the video for you and your dispatchers to watch to familiarize yourself with the process.
If you have any questions or comments about the portal, please feel free to send us a message in the CRO Messenger (located at the bottom right of every page - it's the little orange crow), or you can call our expert support staff at 1-844-276-2467.
To help your customers access your portal, you can offer them this video link
We hope this helps you connect with your customers and makes managing your business easier and more productive.