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Do we keep our custom Fanatic Filters when we renew our subscription or use them at future events?

Yes. Any custom Fanatic Filters you've created—such as team-specific glasses, helmets, mascot effects, or sponsor-branded items—remain yours permanently with any CUE subscription and are automatically included when you renew or start a new contract. You won't need to pay for them again.

When you have an upcoming event that needs filters from a previous activation, simply notify your CUE account manager with reference screenshots or descriptions of the specific filters you need. CUE will ensure those filters are loaded into your new branch. It's recommended to do testing a day or two before your event to confirm all expected filters are appearing correctly.

Beyond your existing custom filters, new subscriptions typically include credits for additional theme packs (like Halloween, Christmas, or patriotic themes) and custom filter builds, so you can continue expanding your filter library over time while preserving your investment in creative assets.

Grid of 18 demo pack filter previews showing various 3D filters including helmets, hats, character heads, and effects applied to mannequin heads
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