This is a common challenge with prize redemption activations. To improve prize collection rates, consider using digital prizes that are delivered automatically (like discount codes or mobile coupons) rather than physical items that require in-person pickup. You can also set up SMS or email notifications to remind winners about their prizes, include clear redemption instructions with deadlines, or position the prize redemption booth in a high-traffic area with clear signage. Some organizations find success by announcing winners over the PA system or displaying winner names on the video board to encourage them to claim their prizes.
