CUE offers flexible prize redemption options for AR Prize Drop to fit your game day operations. The simplest approach is the screenshot method: create a prize graphic that instructs winners to screenshot their winning screen and bring it to a designated location (such as a specific section, booth, or Fan Engagement tent) to claim their prize. For example: 'Congratulations! You've won [prize name]. Screenshot this and bring it to Section 222 to claim your prize. Valid only on [date].' Your staff simply verifies the screenshot and hands over the prize on the spot. This method requires no complex coupon codes or digital integrations and works well for physical giveaways like signed merchandise or team gear.
Alternatively, you can upload unique codes or links via CSV file that get assigned to winners automatically. For enhanced verification and to prevent screenshot sharing, you can enable text redemption where winners enter their phone number and receive a text message with a prize confirmation code — they must show this text to staff to claim their prize.
You can also attach data collection fields to the prize screen so winners enter their name, email, and phone number, allowing your team to contact them directly to arrange pickup or delivery. Choose whichever workflow best fits your needs.
