Summary
Zoe is Cuttable's AI onboarding agent. Zoe guides you step by step through setting up your account inside Cuttable, follows along on your screen, and answers questions by text or voice. Completing the walkthroughs before your kickoff call lets your Customer Success Manager spend the call on your first campaign.
How to start a session with Zoe
Log in to Cuttable at app.cuttable.com.
Open Zoe from the link in your onboarding email, or select the question mark icon in the bottom-left corner, next to your initials, then select Learn Cuttable.
Choose a walkthrough, or select Ask me anything to ask a question.
When asked, share your screen and choose the browser tab with Cuttable open, not the tab with the chat.
Sessions start in text chat, and you can switch to a voice call from the session window. Zoe runs on Obi, an onboarding platform from Cor, so sessions open on a coragents.ai page. Everyone on your team can complete the walkthroughs at their own pace.
Zoe's walkthroughs
We recommend completing Zoe's walkthroughs in this order, since each one builds on the last.
Walkthrough | What you'll set up |
Set Up Your Brand Identity | Your Brand Strategy: who you are, how you speak, and who you target |
Build Your Visual Identity | Your Brand Kit: logos, color themes, and fonts |
Prep Your Creative Library | Albums of images and video for your ads |
Load Your Products In | Your product catalog, marked Ad-Ready |
Build your Ad Design Collections | Favorite Ad Designs that suit your brand |
Brief and Generate Your First Ads | Your first ad brief and generated ads |
Polish and Review Your Ads | Editing, downloading, and publishing your ads |
Cut Your Footage Into a Video Ad | Video ads from your own footage with Recut |
FAQs about Zoe
Is Zoe a real person?
Zoe is an AI agent, not a real person. Your Customer Success Manager is your human contact during onboarding and can see which walkthroughs you've completed.
Does Zoe replace my kickoff call?
Zoe doesn't replace your kickoff call. Once you've finished the walkthroughs, book your kickoff using the link your Customer Success Manager sent you.