Onboarding with Cuttable guides you through setting up your brand, connecting accounts, and uploading assets so you can get into your account and start making and publishing ads you love!
1. Join your demo call
The demo call is a walkthrough of the Cuttable platform with one of our fabulous Account Executives. You will see how ads are created, how brand assets are used, and what is required to start onboarding. The call is also a chance to ask questions and determine which subscription plan is right for you.
2. Kick off your subscription
Your Account Executive will send you a Proposal to review and sign
You'll then receive another link where you can add your payment details and proceed to checkout.
3. Tell us about your brand
In order to kick off your brand analysis, we need the links to where your brand lives online. This helps Cuttable understand who you are, who your audience is, how you speak to your customers and any other important parts about your brand's personality.
Brand Name & Category – Enter your brand name and industry.
Brand URL – Add your website so we know where you live online.
Social Links – Add your Facebook, Instagram, TikTok, or others.
Optional Docs – Upload guidelines, tone of voice docs, or strategy documents.
⚡ As soon as you submit, Cuttable begins generating your Brand Kit (visual style) and Brand Strategy (tone, values, messaging).
4. Upload Brand Assets, Connect Shopify & Meta
To create ads, Cuttable needs your images and videos. These are used directly in your ads.
Upload at least 20 images and videos combined.
Only upload assets you are happy to use in ads.
Remember only upload images and videos that don't have any text or captions already embedded.
What works best
A mix of product and lifestyle images
Products in use and product-only shots
Raw and polished videos
Optional while you're here
Upload brand fonts (recommended)
Connect your Shopify account.
This will sync your products and product images from Shopify into your Cuttable account.
Connect Meta to enable publishing ads directly from Cuttable
⚡ You can keep uploading assets at any time.
5. We review your Cuttable account
After 20 assets are uploaded, our team starts reviewing your account to make sure you're set up for success.
We'll send you an email when your account is ready to generate ads. The email includes a link to access your account. This usually takes up to 1 business day.
6. You're Ready to Create Ads
Once your account is ready, you can log in and start reviewing your account and making great ads!
👉 Top tip: use Make Ads when generating ads. This is a helpful article on how to best prompt Make Ads.
👉 Remember: You don't need to finish every step on day one. The more you add early, the smarter and more on-brand your ads will be. You can always come back later to refine or expand.