All CollectionsCustomer FAQCustomer FAQTBy Anders and 1 other2 authors·14 articlesWhat if my order becomes stuck in customs?Do I have to pay duties/VAT on my international order?How are shipping rates calculated for international orders?Are print sizes displayed in inches or centimeters?Return, Refund, and Cancellation PolicyI submitted an incorrect addressI received damaged or incorrect printsHow are prints packaged for shipment?What are your production times?Does Darkroom ship outside of the US?Where is my order?What is the difference between "Duties Paid" and "Duties Unpaid" for international shipping?"Your connection is not secure" or SSL error when loading darkroom.comHow to Cancel or Modify an Order
