Customer FAQ
By Anders and 1 other2 authors12 articles
What if my order becomes stuck in customs?
Do I have to pay duties/VAT on my international order?
How are shipping rates calculated for international orders?
Are print sizes displayed in inches or centimeters?
Return, Refund, and Cancellation Policy
I submitted an incorrect address
I received damaged or incorrect prints
How are prints packaged for shipment?
What are your production times?
Does Darkroom ship outside of the US?
Where is my order?
What is the difference between "Duties Paid" and "Duties Unpaid" for international shipping?