Skip to main content
All CollectionsSupport GuideSitemate AppTroubleshooting - Sitemate App
Can I change my mobile number on my Sitemate App?
Can I change my mobile number on my Sitemate App?
Erin Clazie avatar
Written by Erin Clazie
Updated over 11 months ago

You are unable to directly update the number associated with your Sitemate account. Instead, you'll need to logout of your current account & re-sign in using your preferred number. This method essentially creates a new login, using the new mobile number.

Steps:

  1. Go to the Sitemate App & click on the Profile tab

  2. Scroll down and select Logout

  3. Once logged out, click Start & enter your new number

  4. Follow the remaining prompts to finalise your account set up

Notes:

  • If you had ongoing access to certain Sitemate Links, you'll need to re-enter the link to access the forms again.

Did this answer your question?