Skip to main content
All CollectionsSupport GuideSitemate AppTroubleshooting - Sitemate App
Can I change my mobile number on my Sitemate App?
Can I change my mobile number on my Sitemate App?
Steph Rooney avatar
Written by Steph Rooney
Updated over a week ago

You are unable to directly update the number associated with your Sitemate account. Instead, you'll need to logout of your current account & re-sign in using your preferred number. This method essentially creates a new login, using the new mobile number.

Steps:

  1. Go to the Sitemate App & click on the Profile tab

  2. Scroll down and select Logout

  3. Once logged out, click Start & enter your new number

  4. Follow the remaining prompts to finalise your account set up

Notes:

  • If you had ongoing access to certain Sitemate Links, you'll need to re-enter the link to access the forms again.

Did this answer your question?