📝 Overview
Apple Pay and Google Pay are payment options available at checkout on your Customer Site, giving customers a faster and more convenient way to pay using their phone, tablet, or computer.
Apple Pay and Google Pay are digital wallet payment methods that allow customers to complete purchases using payment details securely stored on their device. Once Stripe has been configured, Apple Pay and Google Pay are enabled automatically, so no additional setup is required.
This feature is available to businesses using Stripe as their payment processor. Customers using a supported device and browser will automatically see Apple Pay or Google Pay as a payment option at checkout.
🔔 New: Apple Pay and Google Pay are now available as checkout payment options for businesses using Stripe. Customers using a supported device and browser will automatically see these options during checkout.
🛠️ On the Dashboard
Now that Apple Pay and Google Pay have been added as payment options, they will become available on the checkout section by default for all businesses which use Stripe as a payment processor. (see next section)
If you go to Settings ➜ Collect Payments ➜ Click on Manage next to Accepted Payment Methods, and in there you will see the Wallets option where both Apple Pay and Google Pay are enabled.
By default, Apple Pay and Google Pay are enabled in Stripe, and these settings are locked. If you'd like to enable or disable either payment method, contact our Support team and we'll unlock these settings so you can manage them from your Stripe Dashboard.
🧑💻 Customer View
When customers reach the checkout page, they can select Credit/Debit Card to either use a saved card or enter the details of a new card. If they're using a compatible device and browser, they can also choose Apple Pay or Google Pay.
After selecting their preferred payment method, they can click Purchase, and a confirmation pop-up will then appear securely on their device to complete the payment.
If your customers are unable to see Apple Pay or Google Pay at checkout, it's usually because their device, browser, or digital wallet doesn't meet the requirements for these payment methods. Each section below provides more info about the prerequisites for Apple Pay and Google Pay, and how customers can enable them on their device.
🍎 Click the arrow to learn more about Apple/iOS devices
🍎 Click the arrow to learn more about Apple/iOS devices
Check that Apple Pay is set up correctly
If Apple Pay isn't available at checkout, ask your customer to check the following:
Use a compatible Apple device.
Apple Pay is available on supported iPhone, iPad, and Mac devices.
Open the checkout in a supported browser.
On iPhone and iPad, Apple Pay is supported in Safari. If your customer is using a different browser, ask them to switch to Safari and try again.
Make sure Apple Pay is set up.
Open the Wallet app and confirm that Apple Pay has been configured on the device.
Add an eligible payment card.
Verify that at least one supported credit or debit card has been added to Apple Wallet.
Sign in with the correct Apple Account.
Ensure the customer is signed in to the Apple Account associated with their Apple Wallet and payment cards.
Return to the checkout and refresh the page.
After confirming the steps above, refresh the checkout page or start the checkout process again. The Apple Pay option should now appear if the device and browser are supported.
🤖 Click the arrow to learn more about Google/Android devices
🤖 Click the arrow to learn more about Google/Android devices
Check that Google Pay is set up correctly
If Google Pay isn't available at checkout, ask your customer to check the following:
Use a compatible Android device.
Google Pay is only available on supported Android devices.
Open the checkout in Google Chrome.
Google Pay is supported in Chrome on Android. If your customer is using a different browser, ask them to switch to Chrome and try again.
Make sure Google Wallet is set up.
Open the Google Wallet app and confirm it has been configured on the device.
Add an eligible payment card.
Verify that at least one supported credit or debit card has been added to Google Wallet.
Sign in to the correct Google Account.
Ensure the customer is signed in to the Google Account that contains their Google Wallet and payment cards.
Return to the checkout and refresh the page.
After confirming the steps above, refresh the checkout page or start the checkout process again. The Google Pay option should now appear if the device and browser are supported.
⚠️ Note: Apple Pay and Google Pay are only available in supported browsers and on compatible devices (for example, Safari on iPhone or Chrome on Android). If you don't see either payment option at checkout, try signing in to your account using a supported browser or device and try again.
❓ Frequently Asked Questions (FAQs)
Find answers to common questions or additional details that may not be covered in the main instructions.
Click the arrow to view frequently asked questions
Click the arrow to view frequently asked questions
Do I need to set up or turn on Apple Pay and Google Pay?
Click the arrow to see the answer
Click the arrow to see the answer
No. Apple Pay and Google Pay are automatically enabled once Stripe has been configured.
If a customer meets the device and browser requirements, the appropriate payment option will appear automatically at checkout.
Which businesses can offer Apple Pay and Google Pay?
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Click the arrow to see the answer
This option is available to businesses using Stripe as their payment processor.
Will every customer see Apple Pay or Google Pay at checkout?
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Click the arrow to see the answer
The option appears for eligible purchases at checkout. If a customer doesn't see the option to pay by card, then they will not see the option to pay using Apple Pay or Google Pay either, but they can still pay using your other available payment options.
Why can't my customers see Apple Pay or Google Pay at checkout, but they can see Stripe (credit card)?
Click the arrow to see the answer
Click the arrow to see the answer
If your customers can see the option to pay by card, but Apple Pay or Google Pay isn't displayed at checkout, it's usually because the customer is using an unsupported browser or device.
These payment methods are only available on compatible devices and supported browsers, such as Safari on iPhone or Chrome on Android.
If the option isn't available, ask the customer to sign in using a supported browser or device and try again.