📝 Overview
Lead time is the number of business days required between payroll submission and your workers' pay date. This article explains how lead time is calculated, what affects it, and how to request a reduced lead time.
📆 Lead Time Basics
By default, all companies are assigned a 4-day lead time for direct deposit payrolls. Lead time is measured in business days, not calendar days. The calculation works backward from your pay date. For payroll to land on time, it must be submitted far enough in advance for funds to process and deliver by that date.
4-day lead time examples:
For a Friday pay date, payroll must be submitted by Monday of that week.
If a bank holiday falls on that Monday, payroll must be submitted by the Friday before.
2-day lead time examples:
If payroll is approved on Saturday and Monday is not a bank holiday, the earliest workers can be paid by direct deposit is Wednesday.
If payroll is approved on Saturday and Monday is a bank holiday, the earliest workers can be paid by direct deposit is Thursday.
⚠️ Please Note: You have until 8:00 PM PST on your submission deadline day to approve direct deposits.
If you miss this deadline, the direct deposit pay date will be pushed out by one business day, or you will need to switch the payment method to paper check and arrange payment to workers outside of the system.
🔑 Requesting a Reduced Lead Time
To request a move from a 4-day to a 2-day lead time, upload two months of bank statements through the Document Center in your Employer Profile.
💡Pro Tip: Reduced lead time requests are subject to review. Make sure your bank statements are current and clearly show account activity before submitting.