Your Policy Wording is the place to check - it lists all inclusions, exclusions and limits. You'll find it in your XCover account at xcover.com/account, or in the XCover Help Centre.
How do I make a claim?
Claims are handled directly by XCover. Log in to xcover.com/account and hit Make a claim. Once submitted, you'll get a confirmation email straight away and can track everything in the XCover Claims Centre.
Can you tell me what's happening with my claim?
We can't, sorry - your policies and all related claims are handled directly by XCover, so they're the only ones with visibility. Reply to any of your claims emails or visit the XCover Help Centre for an update.
Should I use this insurance? Is it right for me?
We can share factual information about your plan, but we can't give you any advice about the decision you make. Before deciding anything, please have a read of the Policy Wording in your XCover account.
What language will XCover reply in?
XCover support is available in 40+ languages, so you can get in touch in the language you're comfortable with.