When you remove someone's VC submission from the "New Virtual Consults" or "In Progress" lists, don't panic - they haven't been deleted from my desk!

All of their photos are saved in their Messaging Modal.

You can search for them in the search bar or by using my Patient's search - if you use my advanced search, you'll want to select "Include all new leads:

(click photo to enlarge)

This will pull up their file - click the 3 dots to the right of their name, and choose Messaging:

Clicking that will open their message history, including their VC photos and any tags or messages related to their submission:

If the VC was submitted by an existing patient, you will multiple patient files - merge them so all of their info is in one place.