Bola recommends the JIAMQISHI EH02U wireless headset (see Recommended Microphones). It comes with a USB dongle and a charging base. These steps also cover older Jiamqishi headsets that use a USB dongle, such as the EH06.
Set up the headset
Charge the headset on its charging base before first use. Plug the base into a wall adapter or a powered USB port. It may not charge from an unpowered USB hub or dock.
Plug the USB dongle into a USB port on the computer you chart from. Connect the headset through the dongle, not through the computer’s own Bluetooth.
Turn the headset on and flip the microphone boom down. Flipping the boom up mutes the microphone.
In Windows, go to Start > Settings > System > Sound. Under Input, choose the Jiamqishi device. It may be listed as "USB Audio Device". Speak and check that the input meter moves.
Set the input volume to at least 60%.
If Bola does not hear you
Windows keeps showing the dongle as a working microphone even when the headset is off, out of range, or not connected to the dongle. If Bola does not pick up anything you say, check the headset first:
Make sure the headset is charged and turned on.
Flip the boom down. Boom up means muted.
Stand right next to the dongle and speak while watching the Windows input meter. If the meter moves up close but not at the chair, something is blocking the signal, often a cabinet around the computer. A USB extension cable can bring the dongle out into the open.
Plug the dongle into a different USB port. If Windows still does not recognize it, restart the computer.
If the headset was added in Windows Bluetooth settings, remove it there and use the dongle instead.
If the microphone still does not work, contact Bola support and let us know the approximate date and time it happened.