Legacy Upgrade Portal
For Legacy Special Upgrade Customers
If you purchased the Legacy Special upgrade during your account activation, you have access to a different customer portal than subscription users. This portal is specifically for one-time purchases made through checkoutpage.com.
The bottom line: Your portal is at dezygn.checkoutpage.com/portal - it handles invoices and license keys, not subscriptions.
What is the Legacy Upgrade Portal?
For One-Time Purchases Only
The Legacy Special upgrade was a one-time payment, not a recurring subscription. Because of this, you use checkoutpage.com's customer portal instead of Stripe's billing portal.
What You Can Do in Your Portal
✅ Download invoices and receipts - All your purchase documentation
✅ Access license keys - If your purchase included activation codes
✅ View purchase history - See all your one-time purchases
✅ Get purchase confirmations - Official receipts for accounting
What You CAN'T Do (Because It's Not a Subscription)
❌ Cancel recurring billing - No recurring charges to cancel
❌ Update payment methods - No future payments to manage
❌ Manage subscriptions - Legacy Special is permanent, not recurring
How to Access Your Portal
Step 1: Go to the Portal
Step 2: Enter Your Email
Enter the email address you used for your Legacy Special purchase
Click "Send login link"
Check your email for the login link
Step 3: Access Your Account
Click the login link from your email
You'll be logged into your customer portal
View your purchases, invoices, and license keys
What You'll Find in the Portal
Purchase Information
Legacy Special upgrade purchase with date and amount
Payment confirmation and receipt details
License keys or activation codes if applicable
Purchase history for all checkoutpage.com transactions
Download Options
PDF invoices for tax and accounting purposes
Purchase receipts with full transaction details
Any digital files associated with your purchase
License information and activation details
Common Questions
"Why don't I use the Stripe portal?"
Your Legacy Special was a one-time purchase through checkoutpage.com, not a recurring Stripe subscription. Different payment processors = different portals.
"I can't find my login email"
Check these folders:
Spam/junk folder
Promotions tab (Gmail)
Email from "noreply@checkoutpage.com" or similar
"My email isn't recognized"
Make sure you're using the exact email from your original Legacy Special purchase. Try any alternate emails you might have used.
"I need my license key"
Your license key (activation code) should be visible in the portal once logged in. If you don't see it, contact us.
Portal Features
Multi-Language Support
The portal automatically displays in your browser's language, supporting:
English, German, Spanish, French, Italian, Dutch, Polish, Portuguese
Falls back to English for other languages
Mobile Friendly
The customer portal works perfectly on phones and tablets for easy access to your purchase information.
Secure Access
Email-based login (no passwords to remember)
Secure access to your purchase information
Safe download of receipts and license keys
If You Also Have a Subscription
Two Different Portals
Legacy Special customers who later added subscriptions use:
checkoutpage.com portal - For your Legacy Special one-time purchase
Stripe portal - For your ongoing subscription management
Access Both When Needed
Legacy Special invoices/license keys → checkoutpage.com portal
Subscription management → Stripe billing portal documentation
Troubleshooting Portal Access
Can't Access the Portal
Verify you're going to dezygn.checkoutpage.com/portal
Use the exact email from your Legacy Special purchase
Check spam folder for login emails
Try a different browser or incognito/private mode
Missing Purchase Information
If your Legacy Special purchase isn't showing:
Confirm you completed the purchase (check for confirmation emails)
Verify you're using the correct email address
Contact support@youzign.com with your purchase details
Download Issues
Try right-clicking download links and "Save as"
Disable ad blockers temporarily
Use a different browser if downloads fail
Quick access: dezygn.checkoutpage.com/portal
Remember: This portal is only for your Legacy Special one-time purchase, not subscription management.