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App: Candy Rack
Frequently Asked Questions (FAQs)
Will the price of the app change if I change my Shopify plan?
Will the price of the app change if I change my Shopify plan?

Subscription price stays the same after changing Shopify plan.

Ralph Trinidad avatar
Written by Ralph Trinidad
Updated over a week ago

If you ever change your Shopify plan, the subscription price of Candy Rack will stay the same since that's what you signed up for, and we don't want to automatically increase the price of your subscription.

If, for some reason, you ever uninstall Candy Rack, and then your Shopify plan changes from e.g. Shopify Basic to Shopify Standard, and after that you install Candy Rack again, you will be charged respectively for the Shopify Standard (the active Shopify plan). In case that scenario ever happens, don't hesitate to contact us, and we will be happy to return you to your original subscription price.

That's what we promised at the beginning and we don't have any reasons to change it. Our goal is to help your business grow and maintain a long-term relationship.

Questions? You can contact us using chat in the bottom right corner or at support@digismoothie.com.

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