All Collections
App: Candy Cart
What are the Smart Auto-Upsells and how to use them
What are the Smart Auto-Upsells and how to use them

Everything about our most advanced and fully auto-pilot upselling feature.

Team avatar
Written by Team
Updated over a week ago

Smart Auto-Upsells are something we are really proud of as we are the first upsell app on the Shopify platform which does something like that.

Basically, it's a fully automated upsell system that will allow you to enable relevant upsells for all products in your store.

How? It's getting the most relevant product from the Shopify Product Recommendations API. Shopify’s AI algorithm uses the store’s data to provide smarter recommendations based on product descriptions and customer behavior.

To enable Smart Auto-Upsells simply follow the steps below.

➡️ Step 1 – Select Smart Auto-Upsell offer

Once the app is installed, the first page you will see is the upsell offer selection.

Smart Auto-Upsell should be the second one on the list. Click on Select to set it up.

Alternatively, you can get to this overview by clicking on the New Upsell button which is located at the top-right corner of the app. Just make sure you are on the Dashboard page.

➡️ Step 2.1 – Set upsell offer name and other optional details

At the top of the upsell settings, you can enter Offer Name which is used for your internal reference only (it will not be visible to the customers). You can also leave as is and use the predefined one.

Below in Upsell Product section, you can add a custom text to the Description, which will appear below the product on the pop-up. Typically you can use it to motivate customers to add the product to their cart.

In addition, the Product Count can be set up if you wish for Smart Upsell to offer multiple products. You can Apply Discount to these upsells as well.

➡️ Step 2.2 – Set upsell targeting

In the section called Displays for you need to select what products or collections you want this upsell to be displayed for.

You can also target specific collections or products. By default, All Products are selected.

➡️ Step 2.3 – Additional settings

You can control the Upsell position in the pop-up in case of multiple upsell offers. For example, when you are upselling 4 products in the pop-up and you want to order them. The one with the lowest number will be displayed in the first row, the second lowest number in the second row, etc.

You can choose from other useful settings that can help you better customise your offer.

➡️ Step 3 – Save and activate the upsell offer

Now just click on the Save button at the right-bottom part of the page. And that's it, your upsell offer is now live. Congratulations!

To get more products/services on the pop-up simply create a new offer and use the same targeting.

➡️ Step 4 – Testing the upsell offer on the live site

As the last step, we recommend going on your site and checking the upsell pop-up yourself. Simply go to any product page based on your targeting settings, wait a couple of seconds till it's fully loaded, and click on the Add to Cart button.

Based on the number of upsell offers, your pop-up should look like this:

Happy upselling,

Your Digismoothie Team

Did this answer your question?