What are the costs and billing details for including an unsubscribe link or enabling the Stop SMS feature in Diller?
Diller offers features like unsubscribe links and the Stop SMS (opt-out) option to enhance customer communication and compliance. Below, we outline the associated costs and billing details for these features.
Overview of Unsubscribe Features
Including an unsubscribe link in SMS and email communications or enabling the Stop SMS feature allows recipients to opt out of receiving further messages. This ensures compliance with communication regulations and improves customer satisfaction.
Cost Structure
Monthly Fee: A fixed monthly fee of 50 kr is charged for enabling the unsubscribe link or Stop SMS feature.
SMS Traffic Charges: Additional charges apply for SMS traffic. Specifically, when a recipient opts out, a confirmation message is sent, which incurs standard SMS traffic costs.
Billing Examples
If you send an SMS with an unsubscribe option and 10 recipients opt out in a month, you will be billed for 10 additional SMS messages (one confirmation per opt-out) in addition to the 50 kr monthly fee.
FAQs
Does enabling the Stop SMS feature have an additional cost?
Yes, enabling the Stop SMS feature incurs a monthly fee of 50 kr, plus any SMS traffic charges for confirmation messages.
Does adding an unsubscribe link increase SMS traffic costs?
Yes, adding an unsubscribe link increases SMS traffic costs for each confirmation message sent when someone opts out. These charges are in addition to the 50 kr monthly fee. By understanding these costs and billing details, you can make informed decisions about using unsubscribe features in your SMS and email communications.