How To: Reserve and Access a Virtual Desktop (User)

Follow this guide to reserve and access your Dispel virtual desktop as a User

Matt Fulk avatar
Written by Matt Fulk
Updated over a week ago

Your administrator will first need to help you setup a user and give your user access to a VDI. If you are unsure about any of this, please reach out to your administrator.

  • If You are a MAC User You Will need Microsoft Remote Desktop

    • Open the Apple App Store and download the free application Microsoft Remote Desktop

If this is your first login and you need to setup MFA see:

  1. Log into the Dispel console

    1. If you are not a member of a region you will need to ask your admin for access to a VDI.

  2. Navigate to the desired stack. Regions → <Desired Region> → Resources → <Desired Stack>

    If the Resources tab is empty, then you will need to ask your admin for access to a VDI stack.

  3. Click Reserve to reserve a desktop for your user.


  4. After your desktop is reserved click Quick Connect. This will download an RDP file (guest-user_<IP Address>.rdp) and copy your guest-user password to your clipboard.


  5. The downloaded file will display differently based on your operating system and browser. In all cases you will need to open the RDP file (guest-user_<IP Address>.rdp).

  6. You may be prompted to connect. Click connect and paste your password into the appropriate field. You can copy the password from the console again using the copy button next to the password, if need-be.

  7. You may get a pop-up asking you if you want to connect to an unknown host. Click yes and you will be connected to your virtual desktop.

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