How To: Reserve and Access a Virtual Desktop (Admin)

Follow this guide to reserve and access your Dispel virtual desktop as an Admin User

Matt Fulk avatar
Written by Matt Fulk
Updated over a week ago

Your administrator will first need to help you setup a user and give your user access to a VDI. If you are unsure about any of this, please reach out to your administrator.

  • If You are a MAC User You Will need Microsoft Remote Desktop

    • Open the Apple App Store and download the free application Microsoft Remote Desktop

If this is your first login and you need to setup MFA see:

  1. Navigate to the desired stack. Stacks → <Desired Stack> → Desktops

  2. Click Reserve to reserve a desktop for your user.

  3. After your desktop is reserved click Quick Connect. This will download an RDP session and copy your guest-user password to your clipboard.

  4. navigate to the downloaded RDP session and launch it. It will be named guest-user_<IP Address>.rdp

  5. You may be prompted to connect. Click connect and paste your password into the appropriate field. You can copy the password from the console again using the copy button next to the password, if need-be.

  6. You may get a pop-up asking you if you want to connect to an unknown host. Click yes and you will be connected to your virtual desktop.

Did this answer your question?