Overview
Dispel supports the ability to connect to a Virtual Desktop with multiple computer monitors. This guide will walk a user through the steps necessary to use this functionality.
This guide assumes you are a macOS user. If you are on a Windows device and would like to use a multi-monitor setup, visit the guide linked below.
Walkthrough
Reserve a VDI
First, reserve a VDI through the normal means outlined in this guide:
Next, click Quick Connect
This will whitelist your IP address to connect to the VDI.
We will not be using the downloaded RDP file in this scenario.
Launch and Configure Your RDP Application
Now, Launch your local RDP application
Ensure that Microsoft Remote Desktop is installed on your computer
Enter ⌘(command) + space to open Spotlight Search and enter "remote desktop"
In the Remote Desktop Connection, click the plus icon and then Add PC
In PC Name, enter your Virtual Desktop's IP Address
Configure the Connection for Multiple Monitors
Click the “Display” tab, check “Use all monitors”, and click Add in the bottom-right.
Connect to your VDI
Now, click the RDP icon for your Virtual Desktop.
Copy & paste your username and password from the Dispel Dashboard and click Connect.
You’re now connected! If you need any assistance with multi-monitor support on your computer, please reach out to Dispel at support@dispel.com or use the Intercom bubble in the bottom right.