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What is Order Insight and Compelling Evidence?

Updated yesterday

Disputifier supercharges Visa's Compelling Evidence 3.0 by automating the entire evidence-gathering and submission process, turning what was traditionally a manual, time-consuming task into a powerful, real-time defense against fraudulent disputes.


Disputifier's 3-Stage Chargeback Armor

  1. Smart Evidence Collection

    • Automatically tracks and stores every customer's:

      • Purchase history (including tokenized card data)

      • Device fingerprints

      • IP addresses

      • Shipping/billing patterns

    • Builds comprehensive customer profiles that update with each transaction

  2. Instant Chargeback Alerts

    • Receives real-time notifications of disputes (often before they officially hit your merchant account)

    • Immediately cross-references the disputed transaction with the customer's complete purchase history

  3. AI-Powered Evidence Submission

    • Instantly generates compelling evidence packages that include:

      • 2+ previous undisputed transactions

      • Matching customer data points

      • Behavioral patterns proving legitimate use

    • Automatically submits to issuers through Visa's network


Why This is a Game-Changer for Merchants

Disputifier transforms Compelling Evidence from a reactive tool into a proactive shield:

  • 75% Faster Responses - Submits evidence within hours instead of days

  • 40% More Wins - AI selects the most persuasive evidence combinations

  • Zero Manual Work - Fully automated from alert to resolution

  • Seamless Integration - Works alongside Order Insight and other protections

Real-World Impact with Disputifier

A Shopify merchant using Disputifier saw:

  • 68% reduction in fraud chargebacks

  • $142,000 recovered in previously lost revenue

  • 15 hours/week saved in manual dispute work

The Complete Fraud-Fighting System

When you combine:

  1. Order Insight (prevents confusion chargebacks)

  2. Compelling Evidence (invalidates fraud claims)

  3. Disputifier's Automation (makes it all effortless)

...you get an end-to-end defense system that stops disputes before they start and automatically fights back when needed.

Pro Tip: Disputifier's dashboard even tracks which evidence combinations work best with different issuers, constantly optimizing your win rate over time.

Want to see exactly how this works with your current payment setup? [Book a Disputifier demo] to get a personalized chargeback risk assessment.


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