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How to connect CheckoutChamp / Konnective to Disputifier

Here's how to integrate CheckoutChamp

Step 1: User Access

  1. Navigate to Admin > Users and click the green + button.

2. Insert random numbers in the username section (save this for future reference)

3. Insert "hello@disputifier.com" in the email section

4. Ensure access level is set to ADMIN

5. Check "Select All" under Access Details

6. Set a password. (You can set anything) - Save this for future reference

7. Click "Update"

Note: Please ensure 2 factor authentication is disabled.

Step 2: Adding the user access to the chargeback app


Login to Disputifier

  1. Head over to Settings > Integration and locate CheckoutChamp

  2. Add the username and password you saved from Step 1 in this section here

Do not click SAVE yet

Step 3: API Access


  1. Go back to Checkout Champ

  2. Follow the same steps in Step 1 to create a user. Remember to save the username and password for future reference

  3. The username and password for this step should be different from the ones you set in step 1

  4. Under Access Level, you will give us API User access.

  5. Under the IP Whitelist section, you will add
    3.211.138.119
    50.19.130.31
    54.83.14.175

  6. Click Select All under Access Details


Note: Please ensure 2 factor authentication is disabled.

Step 4: Adding the API access to the chargeback app

  1. Go back to the chargeback app

  2. Add the API username and password (that you copied in Step 3) to this section


  3. Click Save

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