Step 1: User Access
Step 1: User Access
Navigate to Admin > Users and click the green + button.
2. Insert random numbers in the username section (save this for future reference)
3. Insert "hello@disputifier.com" in the email section
4. Ensure access level is set to ADMIN
5. Check "Select All" under Access Details
6. Set a password. (You can set anything) - Save this for future reference
7. Click "Update"
Note: Please ensure 2 factor authentication is disabled.
Step 2: Adding the user access to the chargeback app
Step 2: Adding the user access to the chargeback app
Login to Disputifier
Head over to Settings > Integration and locate CheckoutChamp
Add the username and password you saved from Step 1 in this section here
Do not click SAVE yet
Step 3: API Access
Step 3: API Access
Go back to Checkout Champ
Follow the same steps in Step 1 to create a user. Remember to save the username and password for future reference
The username and password for this step should be different from the ones you set in step 1
Under Access Level, you will give us API User access.
Under the IP Whitelist section, you will add
3.211.138.119
50.19.130.31
54.83.14.175
44.197.34.158
Click Select All under Access Details
Note: Please ensure 2 factor authentication is disabled.
Step 4: Adding the API access to the chargeback app
Step 4: Adding the API access to the chargeback app
Go back to where it says Acct. #1 (or Acct. # 2 or Acct. #3 if you've got multiple accounts)
Add the API username and password (that you copied in Step 3) to this section
Click Save
Step 5: Configuring Settings for Blacklisting Customers and Tags
Step 5: Configuring Settings for Blacklisting Customers and Tags
Login to the chargeback app
Head over to Settings > Integrations and look for Checkout Champ
Select the options based on your preference
You can add the tags you would like to be applied when an alert is refunded by an RDR, Ethoca or CDRN alert