Invite Disputifier as a User in FluidPay
Log in to your FluidPay dashboard
Use your administrator account to ensure you have the ability to add and manage users.
Navigate to the User Management section
Look for Settings, Team, or Users in the sidebar.
Select the option to Add New User or Invite User.
Enter the user details
Email: onboarding@disputifier.com
Name: Disputifier (optional, depending on the fields required)
Assign permissions
Ensure the Disputifier account has the following access rights:✅ Ability to process refunds
✅ Ability to respond to disputes
✅ Ability to export chargeback and dispute data
(If FluidPay uses role-based access instead of granular permissions, select the role that covers these functions.)
Send the invitation
Click Confirm (or Invite User, depending on your interface).
FluidPay will send an invitation email to onboarding@disputifier.com so the Disputifier team can set up their login.
Verify access
Please contact us by live chat so we can verify if we have received the invite.