It's important to stay updated on the chargebacks you care about.
Get automatic emails when you need to answer chargebacks, when high-value chargebacks are opened, or when a chargeback is opened for an unfulfilled order.
Here's how to do that.
Step 1: Click "Settings" in Disputifier
Step 2: Toggle the notifications you want to receive
Step 3: Click "edit" to adjust the notification criteria. For example, you can choose to be notified about chargebacks over $100 instead of $250.
Step 4: Feel free to edit the email templates/subjects. Then, click "Save" and you're good to go!
Note: By default, your Shopify account's email will be used. If you'd like to change this, please send us a message!