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How to reprint dockets

Learn how to reprint dockets for paid and unpaid orders in the app with this step-by-step guide.

Michael Davis avatar
Written by Michael Davis
Updated over a year ago

For unpaid orders:

  1. Go to the Orders screen in the app and select the order you wish to open.

  2. Press the Order number arrow button in the top right corner of the cart.

  3. Press Resend docket.

Note: The order docket(s) will be resent to the prep station(s) the items in the order are assigned to

For paid orders:

  1. In the app, press the Hamburger icon in the top left of the screen to open the Main menu, then press Transactions.

  2. Open a transaction by selecting it in the left panel.

  3. Press Reprint docket.

  4. Select the items you want to reprint.

  5. Press Reprint.

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