Once you've ordered your dosh card from within your dosh app, you can expect it to take around 10-15 business days to arrive.

Delivery times are dependent on NZ Post.

Due to processing and postage cycles, and for faster delivery, we recommend ordering your dosh card earlier in the week.

Some locations in New Zealand do not receive mail deliveries every day of the week. Please keep this in mind when waiting for your card to arrive.

If 20 days have passed and you have still not received your dosh card, please let us know by sending us a message in-app, or emailing cards@dosh.nz.

NEED HELP? LET US KNOW!

If you're stuck, just tap on the support icon from the Home Screen in your dosh app or hit the blue messenger icon on the bottom right of your web browser and reach out to us. We're here to help!