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Updating Personal info

Update your personal details to ensure your account information stays current.

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Written by Sarah
Updated over 4 months ago

Updating your personal data in Doto is essential to keeping your account secure and ensuring that you always have access to it.

Below, we explain how to modify your email and phone number following the platform's procedures.


📧 How to change your email address in Doto?

After registration, your email address can only be updated by contacting our customer support.

  • If you do not have access to your email address and there are no real funds in your balance, we can recommend creating a new Doto account with another email address.

Remember that an email address and phone number can be used for registration only once, so you would have to use new personal information in your new account.

  • If you do not have access to your email address and have real funds in your trading account, please reach out to our customer support via chat or email and we will help you with the process.

📌 Note: If your application requires additional verification, the Doto team will inform you and request additional documents


📱 How to change your phone number in Doto?

If you need to update your phone number, follow these steps:

Send an email to support-mu@doto.com or contact us by chat with the following documents:

  • A selfie holding your ID card.

  • The new phone number, including the country code.

The support team will review your request and notify you when the change has been made.

📌 Important: If your trading account is still not verified, please complete the verification process here or reach out to our customer support for more info.


Keeping your personal information up to date in Doto is a simple process that ensures secure access to your account if you have trouble modifying your email or phone number, contact support for personalized assistance.

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