To ensure smooth device enrollment and prevent order delays, make sure your Apple DEP and Microsoft Autopilot information is added to your company settings before placing an order.
If this information is missing, devices cannot be enrolled automatically and your order may be put on hold.
⚠️ Missing DEP or Autopilot details may delay device provisioning and shipment.
Where to Add This Information
Go to:
Settings → Organization Information
Scroll to the Device Enrollment section.
Apple DEP Information Required
For Apple devices, add:
Company Full Name (as registered in Apple Business Manager)
DEP ID (Organization ID)
Enrollment Email Address
You can find this in Apple Business Manager → Settings → Enrollment Information.
Microsoft Autopilot Information Required
For Windows devices, add:
Domain Name (e.g., company.com)
Tenant ID (from Microsoft Entra ID)
Find your Tenant ID in:
Microsoft Entra Admin Center → Microsoft Entra ID → Overview