Managing devices across your MDM and asset inventory can sometimes create confusion — devices may be removed, left unassigned, or synced without a matching employee.
With this update, Dots now helps surface these issues for you and explains exactly what happened.
After every MDM sync, Dots identifies devices that could not be automatically assigned and shows why they were not assigned.
Dots highlights devices that could not be automatically assigned after an MDM sync.
Understand issues instantly 📱🔍
Instead of manually investigating mismatches between systems, Dots now clearly explains common scenarios such as:
Employees missing in Dots
Devices marked as unassigned in the MDM
Devices temporarily blocked due to active orders
Devices stored in warehouse locations
Devices appearing across multiple MDM integrations
Each scenario includes a clear explanation to help you quickly understand what happened and what action may be needed.
See exactly why devices could not be assigned and review affected assets.
Better visibility into your MDM sync 🔎📊
Each MDM integration now includes additional tools to help you review device sync results and investigate discrepancies.
You can now:
View detailed sync results
Review devices removed from your MDM
See auto-assignment details and failure reasons
New reporting tools help you investigate sync results directly from your MDM integration.
Ongoing inventory health checks🧠
To help keep your inventory clean over time, Dots will also send monthly summaries to administrators highlighting:
Devices that remain unassigned in Dots
Devices removed from the MDM but still assigned in Dots
These reminders help teams quickly review and resolve inconsistencies.
A step toward smarter asset management
This update is part of our ongoing effort to make Dots a smarter and more proactive asset management platform.
Instead of simply syncing device data, Dots helps you identify issues, understand what caused them, and keep your inventory accurate — even when things get messy across systems.