This release introduces one of our most significant asset management enhancements to date, alongside several improvements designed to help IT teams maintain cleaner inventory records, improve asset recovery rates, and create a smoother onboarding and offboarding experience.

Keeping track of warranty expirations, refresh cycles, and aging equipment can be challenging, especially across growing inventories.

The new Asset Lifecycle Widget helps IT and Operations teams proactively identify assets that require attention before they become a business risk.

The new dashboard widget provides visibility into:

🔴 Expired Assets
Assets that have passed their configured lifecycle policy.

🟠 Due for Renewal
Assets approaching expiration based on your organization's renewal threshold.

⚪ Assets Missing Data
Assets that cannot be evaluated because critical information is missing.

Each category is clickable and opens a filtered asset list, making it easy to review devices and take action.
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📸 Asset Lifecycle Widget (Homepage Dashboard)

Every organization manages asset replacement differently.

You can now define expiration logic per asset category using the data available in your inventory.

The system automatically evaluates assets using:

You can also configure how many days before expiration an asset should be flagged for renewal.
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📸 Lifecycle Configuration Screen

Every lifecycle status includes an explanation tooltip showing:

This creates full transparency and helps teams understand exactly how expiration dates are calculated.
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📸 Lifecycle Tooltip Example

✅ Track renewals according to your organization's policy

✅ Identify inventory data gaps

✅ Reduce unexpected warranty expirations

✅ Improve budgeting and replacement planning

✅ Proactively manage asset refresh cycles

To improve asset traceability and reduce inventory data gaps, keyboard language is now required when uploading:

📸 Manual Asset Creation – Keyboard Language Dropdown
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This applies whether assets are:

📸 XLS Template – Keyboard Language Column

Accurate keyboard language information is critical for:

Previously, keyboard layout information was often incomplete or inconsistent.

The new process helps ensure assets arrive at the warehouse with the required specifications already documented.
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✅ Reduce inventory data gaps

✅ Improve asset traceability

✅ Improve warehouse validation and confirmation processes

✅ Ensure assets are redeployment-ready

✅ Maintain cleaner inventory records
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If the keyboard language is unknown, and the asset is being sent to Dots WH.

The warehouse team will validate the layout before the asset is finalized and returned to inventory, as part of the confirmation process.

We've improved visibility into formatted (wiped) assets to make it easier to identify devices that are ready for redeployment.
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The Assets page now includes dedicated filters allowing you to quickly identify:

This makes it easier to monitor formatting progress and prepare devices for future deployments.
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📸Assets Page – Formatted / Not Formatted Filter
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Formatting completion emails now include a direct link to the relevant asset.

Instead of searching manually, admins can immediately review the asset that was processed and verify its status.
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✅ Quickly identify redeployment-ready devices

✅ Improve visibility into warehouse formatting activity

✅ Reduce time spent locating assets

✅ Simplify inventory review and planning

📸 Asset Formatted Email with View Asset Button

We've redesigned the address confirmation experience to improve delivery accuracy and reduce accidental confirmations.
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Address confirmation links now expire after 2 days (previously 3 days).

This helps identify stalled orders sooner and keeps onboarding and delivery workflows moving.
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✅ Improve address accuracy

✅ Reduce delivery issues

✅ Reduce onboarding delays

✅ Improve recipient confidence

We've expanded the range of products that can deliver using Dots Credits.

Previously, Dots Credits could only be used for a limited set of product categories.
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With this update, credits now support nearly all asset types available through Dots, giving you more flexibility when onboarding/delivering equipment for your team domestically.
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You can now use Dots Credits across a much broader range of products, including:

💻 Laptops & Computers
🖥️ Monitors & Displays
📱 Mobile Devices
🎧 Accessories & Peripherals
🪑 Office Furniture
🖨️ Printers & Workplace Equipment
🎥 AV & Production Equipment
🌐 Networking Equipment
...and much more.
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✅ Speed up domestic onboarding and delivery by using credits across a wider selection of assets

✅ Get more value from your existing Dots Credits balance
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This update makes Dots Credits a more powerful and flexible way to equip your workforce while simplifying the ordering experience.🚀

We've introduced several improvements to help increase asset return completeness and improve visibility when employee action is required.
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Employees now see a reminder during pickup confirmation encouraging them to return:

The goal is simple: improve asset completeness and reduce missing accessories during offboarding.
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📸Pickup Confirmation Form – Charger Reminder
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Missing chargers and accessories frequently delay redeployment and increase replacement costs.

These reminders help improve return rates without introducing additional required steps.

✅ Improve charger return rates

✅ Reduce missing accessories

✅ Improve redeployment readiness

✅ Reduce replacement costs

We also improved notifications sent when employees do not respond to pickup confirmation requests.

Updated notifications now provide clearer visibility into:

Onboarding, offboarding, and delivery projects can become blocked when employee action is required but not completed.

The updated notifications help ensure orders don't fall through the cracks.

✅ Improve visibility into stalled orders

✅ Help admins intervene earlier

✅ Reduce processing delays

✅ Keep projects on track

Priority Shipping is now available exclusively for onboarding and delivery orders fulfilled directly from a Dots warehouse.
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Orders involving external pickup locations, suppliers, or third-party fulfillment no longer display the Priority Shipping option.
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Priority delivery commitments can only be reliably supported when Dots controls the fulfillment process end-to-end.

This change helps ensure expedited delivery options are only offered when timelines can realistically be met.
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✅ Clearer delivery expectations

✅ Improved SLA accuracy

✅ Reduced delivery uncertainty
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📸 Priority Shipping Availability

Clients can now use Dots Credits for Domestic Priority Shipping orders.

When Priority Shipping is selected:

✅ Greater pricing transparency

✅ Easier use of Dots Credits

✅ Faster access to expedited shipping
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📸 Payment Page – Priority Shipping Credit Cost

We've introduced several enhancements to improve warehouse intake accuracy, increase transparency, and provide better visibility into returned assets.
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Employees sometimes return devices or accessories that were never assigned, declared, or tracked in inventory.

These items can create inventory gaps and make reconciliation difficult.

The new process helps ensure every received item is reviewed, tracked, and accounted for.
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✅ Better asset visibility

✅ Improved warehouse accuracy

✅ Stronger audit trail

✅ Cleaner inventory records

✅ Better asset recovery tracking
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📸 Warehouse Confirmation Summary - via email and in the order

Thank you to all customers who shared feedback and feature requests!
Many of these improvements were driven directly by customer input, and we're excited to continue making asset management, inventory visibility, and order coordination even easier.
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​Q3 2026 is coming next we will tell you all about it soon..
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