How to Manage Suppressed Emails

💡 The Dripjobs Blast feature allows users to send email messages to multiple contacts at the same time. Prior to sending these messages, it is best practice to ensure you are sending to a "clean" list, meaning contacts who have opted in to receiving communication from your company and are not on the suppression list.

Hard bounce examples below:

Invalid Email Addresses: If the email address provided by the recipient is invalid or doesn't exist, the email will bounce back as undeliverable.
Recipient Mailbox Full: If the recipient's mailbox is full, new emails cannot be delivered, resulting in a bounce.
Domain Name Doesn't Exist: Sometimes, the domain name part of the email address (after the "@" symbol) doesn't exist or is misspelled, leading to a bounce.
Blocked by Server: The recipient's email server might block incoming emails from certain senders or domains due to security reasons or spam filtering.

1. Click on 'Contacts'

2. Click on 'Status'

3. Select 'Email Suppressed' from Status

4. Click on 'Filter'

5. The List of Contacts with a Suppressed Email will populate

Manual Suppression means that the contact is 'Un-subscribed'

6. Check selected

Checking the box at the top left-hand will select all these contacts, or you may select contacts individually.

7. Click on 'Bulk Actions'

8. Click on 'Archive Selected'

This will remove all contacts with a suppressed email from you active contacts list.
You can always find and update theyourm in the future by searching for Archived Contacts.