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Order statuses

What do the different order statuses mean?

A
Written by André Åkerholm
Updated over a year ago

POS sales can have different statuses depending on the action being done to them. The following list gives a description of the different statuses that can occur.

  • Booked -> An order completed successfully.

  • Cancelled -> Order annulled, either with a payment refunded, or without it. If the order has been refunded, it will display as Cancelled(FullyRefunded)

  • Error -> An order whose processing failed.

  • Pending -> An order in a temporary state, which will be processed and become either "booked", "cancelled" or "error".

  • Discarded -> An abandoned order which was started but never completed.

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