The application fee is simply the cost associated with using the DX platform to handle your transactions.
Here's how it works:
Whenever you make a sale or process a transaction, a small percentage of the total amount is taken as the application fee. This fee already includes any taxes you need to pay.
But here's the good news: The application fee covers all expenses related to your transactions. That means there are no surprise charges for things like processing fees, refunds, or chargebacks. Everything is included!
Just keep in mind, this fee applies to both online sales and purchases made through our POS system.
Now, onto how it's deducted: Each day when transactions are processed, the application fee is automatically taken from your Stripe payment. For example, if you have €100 in revenue for the day and your application fee is 3%, you'll receive a €97 payment from Stripe.
And for your peace of mind, you can easily track your daily application fee costs in the Daily Report within the Backoffice.
Note: For practical reasons, we currently only charge the application fee on card transactions. This will change to include all transactions in the future.