Add a booking lets you add a booking without creating an order or payment to accommodate walk-in bookings or customers who call you beforehand.
From the dashboard, next to your event you'll see a button that says 'Add a Booking'.
Click ‘Add a Booking’
Fill out the customer information
Select a time
Click Book
Now the customer will receive an email for the booking and block off that timeslot, just as if it were a customer booking.
Alternatively, from the Bookings tab. You can click the Add a Booking button on the top right - saving you time, clicks, and more so you can add new customer bookings
What’s the difference between an admin and customer booking?
For Paid bookings: If you're using the Shopify checkout, the admin/manual booking contains no order ID and a customer booking would contain the order ID.
For Free bookings: it would be as if you're booking for the customer, just in the back end. But saves the same way as a free booking!
What if I want to select a custom time outside my availability
Go to Add a Booking, click 'Select a Custom Time' to allow you to book at any time with any availability
How do I collect payment on admin bookings?
You can have admin/manual bookings trigger a Shopify draft order, where you can then collect payment. This lets you reconcile later payments from the draft order to that booking, making payment and reporting much easier.
You can enable draft orders under Settings > General Settings > Shopify Workflows
Can I use this for testing bookings?
Absolutely! We recommend you do a test admin booking to test it out yourself.