If I cancel a booking paid for with a gift card, will the value be refunded back to my gift card?

Yes, if you've made a booking using a gift card and then decide to cancel it, the value of the booking will be refunded to your gift card. However, please note that if the cancellation occurs after the cancellation deadline specified in the booking terms, you may not be eligible for a refund. Refund policies may vary, so be sure to review the specific terms associated with your booking for further details.
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​How long does it take to see the refunded amount back on my gift card?

Typically, it may take anywhere from a few hours to a couple of business days for the credit to be fully processed and reflected in your gift card balance. Please allow some time for the transaction to be completed, and if you encounter any significant delays or issues, don't hesitate to reach out to support@eatwith.com for further assistance.
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Can I choose to receive the refund through a different payment method instead of back to my gift card?

Unfortunately, gift card refunds are specifically credited back to the original gift card that was initially used for the booking. It is not possible to receive the refund directly to your bank account or through an alternative payment method.
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What should I do if I encounter issues with a gift card refund?

If you experience any problems or delays with your gift card refund, it's recommended to contact eatwith Customer Support promptly at support@eatwith.com. They will be able to assist you in resolving the issue and ensuring that your refund is processed correctly.