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How to use Guest Uploads

Guest Uploads let external users submit videos to your organization without needing an Echo Labs account.

Elena avatar
Written by Elena
Updated over a week ago

Guest Uploads let external users submit videos to your organization without needing an Echo Labs account. Create secure share links for students, professors, or collaborators to upload directly to specific folders.

Creating a Share Link

First, navigate to the folder where you want to receive uploads. Open the folder's settings menu and click Share Externally.

Share Link Settings

Enter the recipient's email address. This email receives the share link and identifies uploads from this person.

Set an expiration period:

  • 7 days (default)

  • 14 days

  • 30 days

  • Custom date

Managing Share Links

View all active share links for a folder in the External Shares section of the share dialog.

Each link shows:

  • Recipient email

  • Creation date

  • Expiration date

  • Number of uploads received

Revoking Access

Click the revoke button next to any share link to immediately disable it. The recipient can no longer upload, but videos already submitted remain in your folder.


Guest Upload Experience

When recipients open the share link, they see a dedicated upload page for the specific folder. No login information necessary.

Uploading

Guests can:

  • Drag and drop files

  • Browse existing files

  • Paste video URLs from YouTube or Vimeo

  • Download completed videos

Downloading Results

Once videos finish processing, guests can download:

  • Burned-in video (captions embedded directly in video)

  • Caption files (SRT, VTT formats)

  • Transcript text (DOCX or TXT, with or without timestamps)

  • Share links to the video

Click the settings icon on any completed video to see download options. Or use Download All to get files for all completed videos at once.

Email Notifications

Guests receive email notifications when videos they uploaded via the portal complete processing. The email includes a link back to the share page where they can download files.

For multiple videos completing around the same time, one email lists all completed videos together.

Tracking Guest Uploads

Videos uploaded by guests are tagged with the uploader's email address. In Analytics, guest uploads appear attributed to the email address used in the share link.


Use Cases

Accommodation Requests

Create share links for students to submit videos that need captioning for accessibility accommodations.

Faculty Submissions

Share links with professors to collect lecture recordings for your captioning workflow.

External Collaborators

Allow partners or contractors to submit content without provisioning full accounts.


Security

Share links are unique and unguessable

Each link is tied to a specific email address

Links expire automatically after the set period

Folder permissions are not affected—guests only have upload and download access

Revoked links stop working immediately

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