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How to place an order
Updated over 3 weeks ago

Placing an order via Edify is simple, to start make sure you are viewing as the site you'd like to order for from the top left dropdown menu.

  1. From the left-hand menu, select "Orders" then "Place Order".

  2. Choose the supplier you want to order from by clicking the arrow next to their name.

  3. Browse or search the list of available products. Add products to your basket by using the + and - buttons, or by entering the required quantity directly. Once you’ve selected your products, click "Add Selected to Basket".

  4. Click "Checkout", this will take you to the checkout, where you can review everything you are about to order.

  5. Select the delivery date, i.e. the date you'd like this order to be delivered. Only dates within the supplier’s order cutoff times will be available.

  6. Add any notes you want to include on the PO, such as specific delivery instructions or additional details on the products you’d like.

  7. Review your order. If everything looks correct, click "Place Order".

Your order will be sent to your supplier and you can review the order within the "Deliveries" section of Edify.

FAQ's

​What payment methods does Edify accept for Ordering?

For Orders placed with a supplier via email, please contact the supplier directly to ask how they would be able to take payment (typically, payments can be made pro-forma or via a credit account set-up).

For Orders placed via a supplier's portal or website, we can store payment details securely and make payments for orders on your behalf.


What are the delivery charges and shipping options available?

Since suppliers have many different options for shipping, we don't include this as part of the order placement. If you'd like to place the order with express shipping, please contact the supplier directly.

If you'd like to log how much the shipping costs were on an order, you can do so upon receiving and confirming the delivery. Go to Deliveries, open the order, and find the amendable Delivery Fee field at the bottom of the order. Here, you can enter a custom shipping cost before confirming the order.







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