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How to edit or cancel a Master Recurring Order

Updated over a week ago

If you ever want to change or cancel the recurring order you originally set up this can be done easily. Effective management of recurring orders is crucial for maintaining accurate and consistent order schedules, ensuring that your orders align with your needs over time.

How to edit a Master Recurring Order

  1. Click from the left hand menu "Orders" then "Recurring Order"

  2. Click "Edit Master Recurring Orders" from the top right

  3. Find the recurring order you'd like to edit and click the arrow

  4. You can edit the quantities, add or remove products from the order

  5. You can adjust the schedule the order is sent

  6. Click "Save Changes"

These changes will apply to all future order send outs. Make sure to plan any modifications well in advance of the next scheduled delivery date.

How to cancel a Master Recurring Order

  1. Click from the left hand menu "Orders" then "Recurring Order"

  2. Click "Edit Master Recurring Orders" from the top right

  3. Click "Cancel Recurring Order"

No further orders will be sent.

Additional Tips

  • Adjust delivery schedules carefully to ensure they reflect actual needs.

  • Avoid editing recurring orders close to delivery dates to prevent disruptions.

  • Always save changes to ensure modifications are applied. Regularly reviewing recurring orders ensures they align with current needs. If unsure, contact support for expert assistance.

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