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Acceptable documents for proof of address

An article to help you understand which documents we accept as proof of address

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Written by Sophia Dulai
Updated over a year ago

Providing proof of address is a crucial step in the recruitment process for anyone looking to start working with us. Here are several types of documents that can be accepted as proof of address.

Please note: If a document in the List of Valid Identity Documents is:

  • Denoted with * - it should be less than three months old

  • Denoted with ** - it should be issued within the past 12 months

  • Not denoted - it can be more than 12 months old

  • Utility Bill*:

    • Utility Bill (UK)* - Gas

    • Utility Bill (UK)* - Electricity

    • Utility Bill (UK)* - Water

    • Utility Bill (UK)* - Phone (landline only)

  • Bank/Building Society Statement (UK & Channel Islands)*

  • Bank/Building Society Account Opening Confirmation Letter (UK)*

  • Credit Card Statement (UK)*

  • Benefit Statement*

    • Child Allowance

    • Pension

  • A document from Central/ Local Government/ Government Agency/ Local Authority giving entitlement (UK & Channel Islands)*

    • The Department for Work and Pensions

    • The Employment Service

    • Customs & Revenue

    • Job Centre,

    • Job Centre Plus

    • Social Security

  • Council Tax Statement (UK & Channel Islands) **

  • P45/P60 Statement **(UK & Channel Islands)

  • Financial Statement ** - e.g. pension, endowment, ISA (UK)

  • Council Tax Statement (UK & Channel Islands) **

  • Mortgage Statement (UK)**

  • Tenancy Agreement or Mortgage Statement**

  • UK Driver's License: This government-issued identification document serves as proof of address, including your address.


Why Proof of Address is Important:

  • Identity Verification: Proof of address documents play a crucial role in verifying a candidate’s identity. By matching the information provided on these documents with other forms of identification, we can ensure that we are hiring legitimate candidates.

  • Compliance Requirements: We are a CQC-registered company. By collecting proof of address from new carers, we demonstrate compliance with these regulations and mitigate potential legal risks.

If you have any questions, please contact our Recruitment team.


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